Barktoberfest and a Product Review

Well, the show was a reasonable success. I made back my booth fee and then some, so that counts as a success in my books. Lots of people took business cards and seemed genuinely interested in visiting my websites. Most people ask for a card just to be polite and use it as an out without buying anything. But lots of people who took cards really seemed intent on visiting my site.

Also had a few people take the cards that I had made up to advertise my next show. Lots of them said something like, "Oh, I'll be in that area at that time!" or "My sister lives there and she would love this stuff."

Maybe I'm deluding myself, but whatever.

I got a picture of my booth.



Oh, and here's a product review for you:
I recently bought a Verizon USB Mobile Broadband modem with the intention of bringing my laptop to shows to process credit cards on the spot. Verizon has a deal called a DayPass where you pay $15 for 24 hours of access. This would be used instead of having a 1 or 2 year contract and paying $20-40 per month for it. The DayPass is perfect since I only need it every so often for shows.
Well, unless you plan on signing up for a contract, you have to buy the modem at full retail price. For this model, that price was $170.
Then, once you're ready to use it, you call an 800 to sign up for a DayPass. Well, if it's the first time doing so, you also have to activate the thing, which costs another $25. (For you number people, we're already up to $210 for the first use.)

So, the night before the show, I call to activate the thing and sign up for the DayPass. She takes my information and my credit card number and tells me to wait 30 minutes so it all can be entered into the system and then the modem should work. She gave me an order number and an application number (whatever that is). She said if it didn't work, to call back and they'd find out why.
I waited 45 minutes and it didn't work. So I called back. Long story short, I spent over 2 hours on the phone with tech support. They had nothing in their system about me or my modem. The phone number that the original lady had assigned to my modem kept coming back as a number for a deactivated cell phone account. Basically, they were as dumbfounded and frustrated as I was. So I asked if maybe we couldn't just start over and reactivate the thing all over again. The guy thought that might work, so he said he'd transfer me to someone who could do that.
Well, she couldn't. She told me I had to call Sales during their business hours to do that.
So, I hung up without any sort of solution.
The next morning was the show. The show opened its doors at noon and I was finished setting up my booth at 11am. But, I was still frustrated from the night before and just decided to give up on the modem for that show and worry about it later. But my boyfriend loves a computer challenge so he pulls out my laptop and plugs in the modem. Go figure, it worked instantly. We're guessing that since it was late in the day when I initially called, the techs decided to wait until the morning to set me up.
It worked perfectly. I was able to process all my credit card transactions right there and then, get confirmation right there and then and have peace of mind that I'd be paid and not have to deal with rejected cards hours after the sale.

Do I recommend this product? Absolutely.
Do I have faith in Verizon's customer service and technical support? Eh... the jury is still out.
Was/Is it worth the cost? More than likely. At my larger shows, I get lots of credit card sales. So far, I've only had one card be rejected when I went to process it from home after the show. But now, I won't have to worry about that at all. It doesn't take any more time than the way I used to do it.
I know that it really won't have paid for itself until I get $200 worth of sales that would have otherwise been rejected due to a bad card. I don't forsee that happening in the near future, but until it does, I do think it is worth the peace of mind.

Also, I'd like to give props to my MacBook for lasting through the whole 6-hour show. In fact, the charge on the battery only dropped to 78% by the time the show was over. I just put it to sleep after a transaction. Sure, I did have to reconnect the modem after doing so, but that wasn't that much of a problem. Only takes 10-15 seconds to do that.
Perhaps I will rethink replacing my MacBook with a netbook since the Mac did much better than I thought it would.